Shipping and Returns Policy

Shipping Policy

Dear customers,

In light of the Ministry of Health and the Government's instructions, the book can only be obtained through a courier company at this time.

The cost is 25 NIS.

You can enjoy free shipping on orders of three or more copies.

 

Here are the shipping options on the site on regular days:

 

  1. Self-collecting (2-7 business days from the time of billing) - no cost

  2. Registered Mail (5-14 business days from billing time) - 15 NIS

  3. Courier mail to your home all over the country (2-10 business days from the time of billing) - 30 NIS

  4. Shipping Abroad (up to 45 business days from billing time and according to destination) - $30 for each item

  5. For further questions please contact our support

Return policy on purchased products

Pursuant to the Company's Product Return Policy, and subject to the Consumer Protection Act, 1981, a customer who wishes to receive a refund for a product purchased on the website may contact the Company's Customer Service subject to the following terms:

 

  1. The product is in new condition, not used and in its original packaging.

  2. The product was purchased for more than 50 NIS

  3. The customer has a receipt.

  4. The product can be returned for a refund within 14 days of receiving the products.

 

How to receive the refund: As long as the customer meets the above conditions and in accordance with the law, the refund will be made in the same way as the payment was made and within 7 business days of the original transaction being canceled, contacting the company's customer service. Products purchased at a special sale or sale, the product exchange policy will be in accordance with the special promotion or sale policies posted on the website.

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